This policy is applicable to all orders. This policy ensures that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Warehouse: 1901 Losee Rd, North Las Vegas NV 89030

Shipping Area:

We do Shipping Within the United States

Shipping Cost & Process:

We offer a standard nationwide delivery fee of $500

Order Placement – Order Processing – Order Shipping

You will have a clear understanding of our shipping policies and procedures as a result of this policy. By placing an order here, you agree to be bound by these terms and conditions. At Prime Master Group LLC, our goal is to offer you the best shipping options to your door.

Handling Time & Delivery Time:

Order Handling Time: 1 to 3 Business Days (Mon-Fri) after confirmed payment

Delivery Transit Time: Typically 5 to 9 days, depending on your distance from our depots and current carrier availability 

Delivery Terms:

We coordinate delivery through a network of trucking and freight carriers experienced with oversized, heavy loads like shipping containers and chassis trailers.

Order Tracking:

When your request has been transported, your request accompanies a following number permitting you to follow it until it is conveyed to you. On this page, you can see where your order stands. Order Tracking Requires your order number or tracking number.

After your request is transported, you will get a transportation warning email. On the off chance that you require extra following data, reach us.

Change Delivery Address:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at info@Primemastergroup.com

Order Cancellations:

Order cancellation is only possible if it hasn’t already left the warehouse. Only when an order has already been shipped out may it be received and sent back to us.

Parcels Damaged In Transit:

Please inspect your container or chassis at the time of delivery. If it arrives damaged, note the damage on the delivery paperwork before signing, take photos, and contact our customer support right away so we can make it right. If you weren’t present for delivery, contact customer care as soon as you notice any damage.

Contact Us:

Address: 1901 Losee Rd, North Las Vegas NV 89030

E-Mail: info@Primemastergroup.com

Phone: +1 (840) 232-8857